Software as a Service (SaaS) is a software distribution model where applications are hosted by a third-party provider and made available to customers over the internet. In this model, users access the software via a web browser or a thin client application, eliminating the need for customers to install, maintain, and update the software on their own computers or servers.
At Broad Concepts Consulting, we provide a compressive review process of how your current systems and programs are running and can offer feedback to improve your current systems or work to help implement the right system for you. Here is how we work through the process.
- Process Assessment: We begin by conducting a comprehensive assessment of your existing processes. This involves understanding the workflows, identifying pain points, inefficiencies, and areas for improvement.
- Identifying SaaS Solutions: Based on the assessment, we will identify relevant SaaS applications that can address your specific needs and challenges. These may include tools for project management, CRM (Customer Relationship Management), HR management, accounting, communication, or any other area where improvement is needed.
- Customization and Integration: We will work with you and the service provider to customize and configure the selected SaaS solutions to align with their unique requirements. This may involve setting up user permissions, customizing workflows, and integrating the SaaS applications with existing systems and processes to ensure seamless data flow and continuity.
- Training and Change Management: We provide training to you and your employees on how to effectively use the new SaaS applications and adapted processes. Additionally, we assist in change management efforts, helping employees adapt to new workflows and overcome resistance to change.
- Monitoring and Optimization: After implementation, we will continue to monitor the performance of the new processes and SaaS solutions. We will analyze data and user feedback to identify further opportunities for optimization and refinement, ensuring that you continue to derive maximum value from your investments.
- Continuous Improvement: At Broad Concepts, we foster a culture of continuous improvement. We encourage stakeholders to regularly review and refine processes to adapt to changing business needs and technological advancements. When requested we will conduct periodic reviews to assess the effectiveness of implemented changes and identify areas for further enhancement.
- Cost Management: Throughout the process improvement journey, we will help you manage costs effectively by selecting SaaS solutions that offer the best value for money and optimizing resource utilization.
Depending on both the size and needs, deployment of new SaaS solutions can take upwards of a year to create and implement. Our typical client will see a 30% increase in production after a review, modification or new implementation.
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